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Terms and conditions of sale

September 24, 2026 version

1. Preamble

Stellar Quantum SAS, a simplified joint stock company with capital of €200,000, whose registered office is at Hamadryade – Bâtiment 2, 55 allée Camille Claudel, 84000 Avignon, France, registered in the Avignon Trade and Companies Register under SIREN number 951 974 047, represented by Mrs Estelle GENOVARDO, duly empowered in her capacity as Managing Director, and Mr Philippe GELLET, duly empowered in his capacity as Chairman, hereinafter referred to as “the Service Provider”, develops and publishes an artificial intelligence application marketed as Software as a Service (SaaS), designed to create minutes and analyze meetings, under the name Geremy.ai.

After having familiarized itself with the characteristics of the application service and having satisfied itself of its suitability for its needs, the Customer wished to place an order for the application service, under the terms described in the Contract.

2. Definitions

Service: designates the Geremy.ai application, provided in SaaS mode, enabling the automated creation of minutes and analysis of meetings.

Customer: refers to the entity that subscribes to the Geremy.ai Service.

User: means any person authorized by the Customer to use the Service.

Data: refers to information, documents and content processed by the Service, including audio recordings and transcriptions.

Account: refers to the Customer’s personal space on the Service.

3. Object

The purpose of the Agreement is to define the terms and conditions under which the Customer uses the Geremy.ai Service.

4. Contractual documents

The contractual documents are, in descending order of priority:

For all matters relating to the processing of personal data, the applicable processor agreement prevails over the above documents: either the processor contract entered into between the Parties or, failing that, the data processing agreement appended to the Privacy Policy.

5. Duration

The Contract comes into force on the date of activation of the Customer’s Account. Its initial duration corresponds either to the trial period defined in article 19, or to the duration of the subscription taken out (monthly or annual).

6. Ordering and opening a customer account

Orders are placed via the Geremy.ai interface. The Customer creates an Account by providing the required information (last name, first name, e-mail address, company).

7. Right to use the application service

Stellar Quantum grants the Customer a personal, non-exclusive, non-assignable and non-transferable right to use the Service, in accordance with the Agreement, for the duration of the Agreement and for the entire world.

8. Limitations of use

The Customer undertakes to use the Service in accordance with its intended purpose and applicable professional rules. He is solely responsible for the Data he processes via the Service, in particular for its lawfulness, for informing participants and, where applicable, for obtaining their consent to the recording of meetings.

The Customer and Users expressly agree not to circumvent the limitations associated with the trial period, in particular by creating several Accounts under different identities, e-mail addresses or by using any other technical or organizational method.

9. Availability

Stellar Quantum endeavours to ensure that the Service is available 24 hours a day, 7 days a week, subject to maintenance periods.

10. Security

The Service Provider implements appropriate technical and organizational measures to protect Customer Data. These measures are described in its security white paper, provided on request.

11. Maintenance

Stellar Quantum maintains the Service, including bug fixes and updates.

12. Financial terms and conditions

The financial conditions are defined in the Special Terms and Conditions or on the Geremy.ai website.

13. Subscription cancellation policy

Geremy.ai subscriptions (Standard, Premium or Team) can be cancelled at any time by the Customer, directly from their online customer area.

13.1 Termination conditions

No cancellation fees: cancellation is completely free of charge.

No restrictive conditions: no reason or justification required.

Simplified procedure: cancel in just a few clicks from the customer area.

13.2 Effect of termination

Cancellation takes effect at the end of the current subscription period (monthly or annual).

The Customer retains full access to the Service until the end of the period already paid for.

No prorata temporis reimbursement is made for the current period.

13.3 After termination

At the end of the subscription period, access to the Service’s active functions (recording, generation of new reports, analysis, uploading of audio files) is suspended. The provisions of article 13.4 relating to data retention apply.

13.4 Data retention in the event of suspension or termination

In the event of termination of the subscription or at the end of the trial period, the Customer retains access to his Account and to all previously generated reports, for a maximum period of two (2) years from the date of termination of the subscription or trial period.

During this period, the Customer may:

On expiry of the two (2) year period, and in the absence of a subscription, the Service Provider reserves the right to close the Account and permanently delete the associated data, after prior notification to the Customer by e-mail within thirty (30) days.

The Customer may at any time request the definitive deletion of his Account and all his data, through either of two channels: from his customer area, the request is confirmed via a validation link sent by e-mail and the definitive deletion takes place within one week of validation, this period making it possible to cancel a fraudulent or accidental request; through support, at support@geremy.ai, the request is handled and the deletion carried out within seventy-two (72) hours.

Billing data is kept in accordance with legal accounting and tax obligations, regardless of whether the Account is deleted.

14. Intellectual property

Stellar Quantum retains all intellectual property rights to the Geremy.ai Service. The Customer remains the owner of the Data processed via the Service.

15. Confidentiality

Each party undertakes to keep the other party’s information confidential.

16. Personal data and GDPR compliance

16.1 Protection of personal data

Geremy.ai undertakes to comply with current regulations applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

16.2 Roles of the parties

In the context of the use of the Service, the Customer acts as the data controller and Geremy.ai as the processor within the meaning of the GDPR.

16.3 Geremy.ai’s commitments

a) To process the data solely for the purposes that are the subject of the processing entrusted to it as processor.

b) To process the data in accordance with the Customer’s instructions.

c) To guarantee the confidentiality of the personal data processed.

d) To ensure that persons authorized to process the data undertake to respect confidentiality.

e) To take into account the principles of data protection by design and data protection by default.

f) Never to use the data to train artificial intelligence models (permanent opt-out configuration with active monitoring).

g) To guarantee the separation of data between customers: no processing accesses the data of another account, and no meeting is shared between users.

16.4 Rights of data subjects

Geremy.ai assists the Customer in fulfilling its obligation to comply with requests to exercise the rights of data subjects: right of access, rectification, erasure and objection, right to restriction of processing, right to data portability, right not to be subject to an automated individual decision.

16.5 Notification of breaches

Geremy.ai will notify the Customer of any personal data breach within a maximum of 48 hours of becoming aware of it.

16.6 Register of processing activities

Geremy.ai keeps a register of the categories of processing activities carried out on behalf of the Customer, in accordance with Article 30.2 of the GDPR.

17. Processing and destroying audio files

17.1 Processing audio recordings

Audio recordings of meetings are processed solely for the purpose of generating automated reports and carrying out analyses, in accordance with the Service subscribed to by the Customer.

17.2 Destruction of audio files

Geremy.ai undertakes to destroy the audio files once the corresponding report has been generated. This destruction is irreversible and guarantees that no copy of the original audio recording is kept on Geremy.ai’s servers.

17.3 Confirmation of destruction

At the Customer’s request, Geremy.ai issues a written certificate of the destruction of the audio files concerned.

17.4 Customer’s responsibility

The Customer is responsible for informing all meeting participants of the recording and of the use of the Geremy.ai Service, and for obtaining their consent if required.

18. Termination

The contract may be terminated by either party in the event of serious breach of contractual obligations, after formal notice has remained without effect.

In addition, the Agreement may be terminated as of right by the Service Provider, without notice, in the event of fraud, attempted circumvention of trial period limitations, or misuse of the Service by the Customer or Authorized Users.

19. Trial period

19.1 Trial period conditions

Upon creation of the Account, the Customer benefits from a one (1) month trial period, allowing access to all Premium features of the Service, as described on the geremy.ai website.

This trial period is granted without obligation and without prior provision of bank details, within the limit of a quota of ten (10) hours of recording. This quota of ten (10) hours is valid for the entire duration of the trial period and cannot be carried over.

19.2 Exhaustion of quota before the end of the trial period

If the ten (10) hour quota is exhausted before the end of the trial period, the processing of new meetings is suspended until a paid subscription is taken out.

However, the Customer retains access to Premium features on reports already generated until the end of the trial period.

19.3 End of trial period

At the end of the one (1) month trial period, and in the absence of a paid subscription (Standard, Premium or Team), access to the Service’s active functionalities is suspended.

The provisions of article 13.4 relating to data retention apply.

19.4 Uniqueness of the trial period

The trial period is strictly limited to a single use per natural person. Any Customer who has already benefited from a trial period is not eligible for a new trial period.

19.5 Bypass prohibition

It is strictly forbidden for any Customer or User to create, directly or indirectly, several Accounts in order to benefit repeatedly from the trial period.

19.6 Sanctions

In the event of reasonable suspicion of abuse, fraud or non-compliance with these limitations, the Service Provider reserves the right, without prior notice:

19.7 Technical controls

The Service Provider may implement, in compliance with applicable regulations, any reasonable technical control intended to prevent the multiple creation of Accounts for the purpose of circumventing the limitations provided for.

20. Miscellaneous

20.1 Applicable law

This contract is governed by French law.

20.2 Jurisdiction

Any dispute relating to the interpretation or performance of this contract will fall under the exclusive jurisdiction of the courts of Avignon. Where the Customer is a legal entity governed by public law, the settlement of disputes is subject to the rules of jurisdiction applicable to it.

20.3 Modification

Stellar Quantum reserves the right to modify these GTC. The new conditions will be brought to the attention of the Customer and will come into force 30 days after their notification.