Terms and conditions of sale

November 24, 2025 version

1. PREAMBLE

Stellar Quantum SAS, a simplified joint-stock company with share capital of €200,000, headquartered at HAMADRYADE BAT 2 55 ALLEE CAMILLE CLAUDEL 84000 AVIGNON, registered with the Avignon Trade and Companies Registry under SIREN number 951 974 047, represented by Mrs Estelle GENOVARDO, duly authorized in her capacity as Managing Director, and Mr Philippe GELLET, duly authorized in his capacity as Chairman, hereinafter referred to as “the Service Provider”, develops and publishes an artificial intelligence application marketed as Software as a Service (SaaS), designed to create minutes and analyze meetings, under the name Geremy.ai.

After having familiarized itself with the characteristics of the application service and having satisfied itself of its suitability for its needs, the Customer wished to place an order for the application service, under the terms described in the Contract.

2. DEFINITIONS

• Service: designates the Geremy.ai application, provided in SaaS mode, enabling the automated creation of minutes and analysis of meetings.
• Customer: refers to the entity that subscribes to the Geremy.ai Service.
• User: means any person authorized by the Customer to use the Service.
• Data: refers to information, documents and content processed by the Service, including audio recordings and transcriptions.
• Account: refers to the Customer’s personal space on the Service.

3. PURPOSE

The purpose of the Agreement is to define the terms and conditions under which the Customer uses the Geremy.ai Service.

4. CONTRACTUAL DOCUMENTS

The contractual documents are, in descending order of priority:

1. Special Conditions, if applicable
2. The present General Sales Conditions
3. Privacy Policy

5. DURATION

The Contract comes into force on the date of activation of the Customer’s Account, for the initial term stipulated in the General Terms and Conditions of Sale (monthly or annual subscription).

6. ORDERING AND OPENING A CUSTOMER ACCOUNT

Orders are placed via the Geremy.ai interface. The Customer creates an Account by providing the required information (last name, first name, e-mail address, company).

7. RIGHT TO USE THE APPLICATION SERVICE

Stellar Quantum grants the Customer a personal, non-exclusive, non-assignable and non-transferable right to use the Service, in accordance with the Agreement, for the duration of the Agreement and for the entire world.

8. LIMITATIONS OF USE

The Customer undertakes to use the Service in accordance with its intended purpose and applicable professional rules. He is solely responsible for the Data he processes via the Service, in particular for its lawfulness and for obtaining the consent of participants for the recording of meetings.

The Customer and Users expressly agree not to circumvent the limitations associated with the free offer or trial periods, in particular by creating several Accounts under different identities, e-mail addresses or by using any other technical or organizational method.

9. AVAILABILITY

Stellar Quantum endeavours to ensure that the Service is available 24 hours a day, 7 days a week, subject to maintenance periods.

10. SAFETY

Stellar Quantum implements industry-standard security measures to protect Customer Data.

11. MAINTENANCE

Stellar Quantum maintains the Service, including bug fixes and updates.

12. FINANCIAL CONDITIONS

The financial conditions are defined in the Special Conditions or on the Geremy.ai website.

13. SUBSCRIPTION CANCELLATION POLICY

Geremy.ai subscriptions (Standard, Premium or Team) can be cancelled at any time by the Customer, directly from their online customer area.

13.1 Termination conditions

• No cancellation fees: cancellation is completely free of charge
• No restrictive conditions: no reason or justification required
• Simplified procedure: cancel in just a few clicks from the customer area

13.2 Effect of termination

• Cancellation takes effect at the end of the current subscription period (monthly or annual).
• The Customer retains full access to the Service until the end of the period already paid for.
• No prorata temporis reimbursements will be made for the current period.

13.3 After termination

At the end of the subscription period, the Account automatically switches to the free plan, enabling the Customer to continue using the basic features of the Service and to retain access to his/her data.

14. INTELLECTUAL PROPERTY

Stellar Quantum retains all intellectual property rights to the Geremy.ai Service. The Customer remains the owner of the Data processed via the Service.

15. CONFIDENTIALITY

Each party undertakes to keep the other party’s information confidential.

16. PERSONAL DATA AND RGPD COMPLIANCE

16.1 Protection of personal data

Geremy.ai undertakes to comply with current regulations applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD).

16.2 Roles of the parties

In the context of the use of the Service, the Customer acts as the data controller and Geremy.ai as the processor within the meaning of the RGPD.

16.3 Geremy.ai’s commitments

a) Process data solely for the purposes for which it is outsourced.

b) Process the data in accordance with the Customer’s instructions.

c) Guarantee the confidentiality of personal data processed.

d) Ensure that persons authorized to process data undertake to respect confidentiality.

e) Take into account the principles of data protection by design and data protection by default.

f) Never use data to train artificial intelligence models (permanent opt-out configuration with active monitoring).

g) Ensure strict data segregation between customers and between meetings.

16.4 Rights of persons concerned

Geremy.ai assists the Customer in fulfilling its obligation to comply with requests to exercise the rights of data subjects: right of access, rectification, erasure and opposition, right to the limitation of processing, right to data portability, right not to be subject to an automated individual decision.

16.5 Notification of violations

Geremy.ai will notify the Customer of any personal data breach within 72 hours of becoming aware of it.

16.6 Register of processing activities

Geremy.ai keeps a register of the categories of processing activities carried out on behalf of the Customer, in accordance with Article 30 of the RGPD.

17. PROCESSING AND DESTRUCTION OF AUDIO FILES

17.1 Processing audio recordings

Audio recordings of meetings are processed solely for the purpose of generating automated reports and carrying out analyses, in accordance with the Service subscribed to by the Customer.

17.2 Deleting audio files

Geremy.ai undertakes to destroy the audio files once the corresponding report has been generated. This destruction is irreversible and guarantees that no copy of the original audio recording is kept on Geremy.ai’s servers.

17.3 Confirmation of destruction

At the Customer’s request, Geremy.ai can provide written confirmation of the destruction of specific audio files.

17.4 Debugging exception

In exceptional cases, and only with the explicit consent of the Customer, certain audio files may be kept temporarily for a limited period for debugging purposes or to improve the Service. In such cases, a specific retention period will be communicated to the Customer.

17.5 Customer’s liability

The Customer is responsible for informing all meeting participants of the registration and use of the Geremy.ai Service, and for obtaining their consent if required.

18. TERMINATION

The contract may be terminated by either party in the event of serious breach of contractual obligations, after formal notice has remained without effect.

In addition, the Agreement may be terminated by the Service Provider, without notice, in the event of fraud, attempted circumvention of the limitations of the free offer or trial period, or misuse of the Service by the Customer or Authorized Users.

19. FREE VERSION AND TRIAL PERIODS

19.1 The Service Provider offers a free version or a free trial period of the Service, the conditions of which (duration, functionalities, duration of access) are specified on the Geremy.ai website or during registration.

19.2 The free version and/or the free trial period are strictly limited to a single use per physical person.

19.3 It is strictly forbidden for any Customer or User to create, directly or indirectly, several Accounts in order to benefit repeatedly from a free version or a trial period.

19.4 In the event of reasonable suspicion of abuse, fraud or non-compliance with these limitations, the Service Provider reserves the right, without prior notice :

• immediately suspend access to the Service for the Account(s) concerned,
• delete all or part of the Accounts concerned,
• demand payment for services used improperly,
• and/or terminate the Contract in accordance with article 18.

19.5 The Service Provider may implement, in compliance with applicable regulations, any reasonable technical control intended to prevent the multiple creation of Accounts for the purpose of circumventing the limitations provided for.

20. MISCELLANEOUS

20.1 Applicable law

This contract is governed by French law.

20.2 Jurisdiction

Any dispute relating to the interpretation or execution of the present contract will fall under the exclusive jurisdiction of the courts of Avignon.

20.3 Modification

Stellar Quantum reserves the right to modify these GTC. The new conditions will be brought to the attention of the Customer and will come into force 30 days after their notification.

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